Returns & Exchanges

At daals, we want you to love your new furniture, but if you are not completely satisfied, you can return your items within 30 days of delivery. All returned products must be in their original packaging and in a resaleable condition for a full refund.

1

Initiate Your Return

Log in to your account or visit our online returns portal with your order number and email address to start the process.

2

Prepare the Item

Carefully disassemble your furniture if necessary and place it back into its original box with all hardware and assembly instructions included.

3

Schedule a Collection

Choose a convenient date for our specialized courier service to collect the item from your doorstep, or drop it off at a designated point for smaller items.

4

Receive Your Refund

Once our warehouse team inspects the returned goods, we will process your refund back to your original payment method within 5-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing